Sales Kick-offs

By indigoross

Case Study

LSX

A consistent sales culture drives retention and growth – of clients and colleagues

For anyone considering sales training with Flume, I’d say, go for it. Absolutely! Their presentation and approach to sales blew us away. ”

Matthew Pullan

Managing Director, LSX

LSX Stats

Events Services

40+ employees

Based in London

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By indigoross

Case Study

Incisive Media

Exceptional and sustainable results

Completely different to other training out there.

Stuart McLean

HR Director, Incisive Media

Incisive Media Events Stats

Digital business information

750+ employees

Revenue : $56.1M

“A culture of success”

“Zero staff turnover”

Challenge

“Our clients have become far more discerning and are under greater pressure to justify their return on investment. There is absolutely no room to hide and so we needed an ever more sophisticated sales approach to succeed.”

Solution

“Measuring a tangible outcome to training became our focus and Flume were the only business comfortable with measuring direct ROI on their output. They matched specfic people with relevant content to drive pre-agreed KPIs, embedding change through bespoke management training & creating a best in class induction programme for us.”

Result

“As well as the marked boost in results and pe

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By indigoross

05 Jun: M&C Saatchi

Case Study

M&C Saatchi

Building a collaborative culture for success

Flume helped us shape a highly collaborative culture and strengthen client relationships.

Libby Robinson

EMEA Managing director, M&C Saatchi Mobile

M&C SAATCHI Events Stats

Mobile Marketing Agency

Campaigns in 124 countries

Revenue : $11.5M

“Built to fit our culture”

“Incredible attention to detail”

Challenge

“We turned to Flume for bespoke training to develop the internal and external communication skills needed for a smooth expansion process. We knew that having talented people isn’t enough. We needed a collaborative culture, where people cooperate and communicate effectively, to succeed.”

Solution

“Flume’s programme helped grow the collaborative culture we wanted. Junior staff were given development plans to boost confidence, skillset and empowerment. Managers were assisted to support and communicate with their

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By indigoross

05 Jun: Leyton

Case Study

Leyton

Driving sales with an expanding portfolio

With such high impact initially we now use Flume across the organisation with similar results.

James Swift

Director of Talent Development, Leyton

Leyton Events Stats

International consulting firm

300+ employees

Revenue : £36m turnover

£500k

additional revenue in the first month

10%

increase in Average Order Value

Challenge

“When we approached Flume we were going through huge change as a business. As a high-growth and high-change organisation, we have a growing team. We are always hiring new salespeople and we needed to upskill the whole team as quickly as possible. At the same time, the whole organisation was going from a single-service to a multi-service sales process so we had to really quickly reskill our existing sales operation to represent our new suite of services. Flume have enabled us to do just this.”

Solution

“Flume’s solutions fundamen

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By indigoross

05 Jun: Health iQ

Case Study

Health iQ

Clear and compelling ROI

In the three months post training, our average order value has increased by 27%, giving a clear and compelling ROI.

Rebeka McClintock

Account Director, Health iQ

Health iQ Events Stats

Data & technology solutions

40+ employees

Revenue : £5.2m

27%

increase in average order value

£225k

deal saved

Challenge

“As a business we are seeing an increase in sales cycle length due to more involved and robust decision- making processes undertaken by our clients This includes a significant increase in the number of decision makers required to sign off a single deal. This leads not only to deals taking longer to close, but also deals getting lost during our client’s internal decision making process which we have little control over.”

Solution

“Finding a partner who could help us not only to position our offering better with prospective clients, but also to successfully n

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By indigoross

05 Jun: Claroty

Case Study

Claroty

Sales kick-off – Celebrating success and building momentum at Claroty

The biggest challenge that you’ve got now is trying to top this SKO next year.

Clare Dunstall

Director, Global Enablement, Claroty

Claroty Events Stats

Computer and Network Security

310+ employees

Revenue : $80m (est.)

230

person, live kick-off in Rome

“Flume you were great – legendary!” Simon Chassar, Chief Revenue Officer

Challenge

“We’re a very young company and had recruited over 100 people in the last two years so most of our people had never met each other. The SKO was needed for everyone to properly understand how they engage with each other in their roles and celebrate what the company has achieved and keep building the momentum throughout the year.”

Solution

“We needed a consistency of approach and a foundation. So, we got 230 people together in one room at our live kick off in Rome. The three big topic

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By indigoross

05 Jun: informa

Case Study

informa

Dramatic Impact on Digital Revenue

Over a sixteen month period, there was a triple digit increase in our digital revenue across the board.

Fergus Gregory

Head of Marketing Services, Informa

informa Stats

Business Intelligence

6500 employees

Revenue : £1.1bn

300%

increase in digital revenues

Significant ROI

Challenge

“Our challenge was to build a sales team capable of changing our clients’ mindset and approach regarding digital marketing. We wanted our sales team to help our clients build a stronger marketing mix, experience new digital opportunities, and maximise their ROI.”

Solution

“Flume listened to our challenges and goals and helped us create a vision for our sales training. They developed strong relationships with our team and aligned the solution to our culture. It was a long-term approach with training, coaching and continuous feedback. At every stage they brought in new id

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By indigoross

05 Jun: Relx

Case Study

Relx

Sales training that drives ROI

Flume were able to get immediate buy-in from the team and the results quickly followed.

Richard O’Connor

Commercial Director, EG

Relx Stats

Business Information & Analytics

30,000 employees

Revenue : £7.5bn

58%

increase in deals closed

8%

increase in average order value

Challenge

“Taking a new product and a new way of thinking out to a traditionally conservative market, requires sophisticated salespeople. We needed winning sales approaches tailored to our marketplace that the team could implement quickly and effectively.”

Solution

“Flume’s pragmatic approach to designing and delivering training allowed us to tailor content to fit with our existing models. Working initially with our Sales Leaders and then the wider team, they have helped us to develop best-in-class approaches making the learning sustainable over time.”

Result

“The new approaches have been fu

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By indigoross

05 Jun: UserZoom

Case Study

UserZoom

Flume and User Zoom use Sales Velocity to increase bottom line

Flume have helped us look at sales through a different lens, with ROI that is forecastable and measurable. The effect on our bottom line has already exceeded our projections.

Kunal Pandya

Senior Director, Global Revenue Enablement at UserZoom

UserZoom Events Stats

Software company

Offices in USA, UK and Spain

Successful Multinational company

49%

increase in opportunities YOY

87%

increase in sales velocity YOY

Challenge

“Already passionate about Sales Velocity and using data to drive strategy and investment, Kunal wanted to transform the sales enablement function into a strategic business driver. With aggressive growth plans, UserZoom’s first priority was to increase the number of sales opportunities within the business, but throwing more people at the problem was only part of the answer.”

Solution

“Flume offered a ground-bre

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By indigoross

04 Apr: Clarion Events

Case Study

Clarion Events

Double digit performance increases

We’ve optimised our sales engine with Flume, measuring the people training ROI all the way to the bottom line.

Susan Combrinck

Head of Sales Enablement Clarion Events

Clarion Events Stats

Live Events, Publishing & Digital Services

2500+ employees

Revenue : £350m

33%

Growth in sales velocity YOY

17%

increase in revenue per head YOY

Challenge

“Clarion recently took the steps to turbocharge and refresh its marketing approach, focusing on customer centricity to drive new customers to our shows using digital technology. We needed a unified sales approach across the company so our sales people could understand what their customers needed and how to be their most effective to maximise revenue from this new initiative.”

Solution

“Measuring a tangible outcome to training became our focus and Flume were the only business comfortable with measuring direct ROI

…