Team Flume
Join an award winning team and help drive our clients’ sales performance via a game-changing approach to learning and development.
We are a passionate bunch and love seeing both the business and our roles grow day by day. We know about hard work – sure – but we also know what a team is. We believe in supporting, learning and challenging ourselves to produce and be the best we can be for us and our clients.
We believe in people and that’s reflected in our openness to flexible working and our commitment to providing an open and honest environment in which to work.
You can also find us on flexa.com which gives testament to this. This is extra special as the endorsement comes from the team here at Flume.
Come and join us!
There are currently no active roles. We are always on the look out for outstanding talent so if you are interested in Flume please say hello and drop us your email and CV and tell us how you would make a difference: info@flumetraining,com
About Flume
A rapidly growing sales training business with a position of market leadership in the Media & Events market, and a growing footprint in Tech and Hospitality among other sectors. Flume deliver training through a blended, innovative, tech-enabled proposition.
Flume exists to help salespeople stand out in competitive markets and smash their targets. Their unique approach ensures learning is adopted and embedded, delivering measurable sales impact and exceptional ROI for clients.
They deliver game-changing sales and training approaches to help drive sales performance across their clients’ businesses. With an ambitious goal to be recognised as the world’s best Sales Training company, Flume only seek the very best to join their business as they scale. In return, employees benefit from joining the “Number 1 Most Flexible EdTech and Education Company 2023” – Flexa Industry Awards.
Flume is a remote-first business with generous holiday allowance and private health cover. You will benefit from working with a really smart focused team that will allow you to make the role your own whilst supporting you to achieve your goals. We put particular emphasis on working closely with the sales team to maximise all of our activity.
If the above sounds attractive, and you share our values, then these roles might be for you.
**PLEASE PUT THE ROLE YOU ARE APPLYING FOR ON YOUR APPLICATION**
Sales Performance Coach
Purpose: Consistently deliver best-in-class training. Capture outcomes that prove Flume are helping drive client lifetime value.
Purpose: Consistently deliver best-in-class training. Capture outcomes that prove Flume are helping drive client lifetime value.
Responsibilities:
- More than simply training, this role is about driving the performance of salespeople, leaders, and teams. This is done by delivering compelling, engaging, insightful and high-impact learning in-person and remotely.
- Consistently excel against Flume’s Trainer Quality Assurance Framework.
- Driving and reporting on behavioural and tangible learner outcomes.
- Provide the strongest learner experience via thorough preparation and follow-up.
- Enable the design of tailored development activities by analysing and understanding clients’ specific challenges, required results, and skills gaps in their business.
- Staying on top of all internal/external communications and administrative responsibilities and responding in a timely manner.
- Seeking new opportunities to optimise learner impact.
Accountability:
- Delivery of training and coaching equivalent to 60% of working hours (80% working on client projects with prep and follow-up).
- Feedback scores that equate to 80% good / excellent.
- Specific feedback that drives the client to want to do more training with Flume.
- Excellent client case studies, driven by client KPIs agreed in advance, and proven during, and post-delivery.
Purpose: To provide outstanding client interactions before, during and after projects.
Acting as a subject matter expert in client pitches:
- Operate as a SME to support the sales team on new opportunities with existing clients and new prospects.
- Prepare thoroughly to understand the opportunity and potential programme.
- Work with sales to agree the role the SME will play in these interactions.
- Support the sales lead during the meeting.
- Consistently excel against Flume’s SME Quality Assurance Framework.
Client interactions before, during and after a project:
- Prepare thoroughly for internal and external project launches and all associated client-facing interventions.
- Research clients, their background, key stakeholders and programme ahead of any internal and external interactions.
- Consistently and effectively position Flume and the recommendation to senior buyers
- Run discovery processes with key client stakeholders that enable tailored delivery of training and coaching.
- Playing your role in all additional client interactions such as review meetings.
- Stay on top of all internal and external communications to ensure all client interactions are delivered in a professional manner.
Behaviours specific for buyer meetings:
- Always professional and consistently speaking at their level.
- Consistently demonstrating you understand their world in a professional manner.
- Connecting to their outcomes.
- Mirroring their energy and colour personality.
Accountability:
- Key stakeholders who want to rebook due to a first-class training experience.
- New prospects who have complete confidence in the trainer due to a slick and professional experience during all engagements.
- Internal team confident in your approach for all internal and external interactions.
Purpose: To be a true expert in sales. Be on top of the latest thinking and help to develop leading IP.
Responsibilities:
- Maintaining a growth mindset and constantly seeking to improve your personal knowledge and skills is key to excelling in the role. Staying on top of the latest research, sales literature, and market trends.
- Taking briefings from the Head of Product to create new PP decks, trainer plans and toolkits for courses.
- Creation of collateral as required for the business.
Accountability:
- Up-to-the-minute training materials and knowledge.
Key trainer qualities required
1. Training experience and ability
- Sales training experience across multiple clients
- Proven track record of strong training delivery
- We will consider sales training experience across sales teams
2. Commercial acumen
- Professional approach to client conversations
- Ability to actively listen, understand and add value to client conversations
- Be able to adapt to client conversations based on stakeholders and culture
3. Organised team collaborator
- Remaining on top of all necessary internal comms and responding in a timely manner to ensure projects are successful
- Being fully prepared for all internal and external meetings, taking nothing for granted
Logistical requirements for trainer availability
- Full flexibility to deliver in-person and/or remote training across all 5 days. Flexibility to work early mornings / evenings to enable global delivery of training
- Travel to client offices. Overnight stays required where distances don’t allow travel on the day of the training.
- International travel required for certain training assignments.
- £50 – 55k per annum
- Remote working
- Bonus scheme
- Tailored career progression for highflyers
- a 25 days holiday + bank holidays
- Continuous training & development
- 1 extra day holiday per year extra up to 30 days
- Lunch and learns
- Company pension contribution
- Team socials
- Healthcare provided by Vitality
- Annual away day and additional team gatherings
B2B Marketing Manager
Temp to perm position.
Working with the Head of Marketing to implement the strategy and execute our B2B demand generation campaigns across all channels, including website, email, conferences, events, memberships, media outreach and social.
We are looking for a B2B Marketing Manager to manage all marketing to acquire new business by guiding them through the sales funnel. The role will also work with the client growth team to develop existing clients. We require a B2B marketing manager to build and manage all relevant end to end marketing campaigns across a variety of digital channels and partnerships to drive revenue.
For this role, you will be both a creative and quantitative thinker with the ability to write marketing copy and work closely with sales to write and produce key market messaging. You should be familiar with various marketing techniques across all marketing channels. Your goal will be to develop and implement the most profitable campaigns to position and promote the business
New business sales:
Own and grow our brand to ensure it is consistent at every single customer touch point.
Ownership of our marketing campaigns from conception to execution, utilising a blend of marketing channels to encourage the adoption of our products. For both prospects and existing clients.
Manage our online presence, including the company website, social media, and email marketing. Create promotional material, company literature, and all digital assets.
Plan and execute various virtual and in-person events, including webinars and customer roundtables, Ensure these events are seamlessly woven into our overall marketing strategy,
Design and implement targeted email nurture programs. This involves planning campaigns, creating content, segmenting audiences, scheduling and ongoing analysis to optimise engagement and conversion.
Write strong marketing copy for the above.
Work closely with other departments (particularly the sales function) to continuously refine our marketing processes for greater efficiency and effectiveness. Finding and implementing new and better ways to drive growth through utilising the latest tech and tactics in the industry
Conduct insightful market research to understand what our clients are looking for and what competitors are doing. Manage and nurture relationships with external suppliers and partners
Optimise marketing acquisition: reducing the cost and acquiring the best customers for the business. Regular reporting on findings.
Use marketing intelligence, customer insight & analysis to understand our audiences and the effectiveness of the campaigns and adjust tactics as needed to reach business goals. Adjust our messaging accordingly.
The ideal candidate will possess the following:
- Proven experience in B2B marketing (3-5 years experience in a B2B data-driven and or digital marketing role)
- Strong understanding of all relevant marketing channels: digital (search, display, social, mobile) and email marketing
- Ability to write strong marketing copy/messaging
- Experience with campaign execution from concept to reporting
- A strong grasp of web analytics, A/B testing, and metrics driven (performance) marketing
- Commercially driven and customer centric
- Good knowledge of marketing technology tools such as Google Analytics, Hubspot and WordPress
- Excellent communication skill and strong attention to detail
- A keen thirst to learn and maximise from the use of the latest technologies including third party apps, internal apps and AI.
- Experience working with partnerships (preferable but not essential)
- Previous experience of working in marketing for a training business.(preferable but not essential)
- Competitive salary
- Bonus scheme*
- 25 days holidays + bank holidays*
- 1 extra day holiday per year extra up to 30 days*
- Company pension contribution*
- Healthcare provided by Vitality*
- Remote working
- Tailored career progression for high flyers*
- Continuous training & development
- Lunch and learns
- Team socials
- Annual away day
*Permanent employees:
Fill in the form below or email your CV and a cover note explaining why you are applying, plus any additional content or creative examples of your work to:
Contact: Helen Myles
Email: helen@flumetraining.com
Please be advised, your application will be forwarded to our recruitment partner CN Sales Recruitment
PLEASE NOTE: This is a UK only role as there will be some requirements to meet for events and team away days.
