OBJECTION HANDLING COURSE


Today’s buyer finds it easier to see reasons not to buy, many of these are created because of the sales approach. Working with your sales team, we will look at why objections occur, how to manage them and how to overcome them.

Timing and delivery:

This course is ideally set out over one day and is often combined with negotiation skills.

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COURSE CONTENT

This interactive course will vary depending on your requirements, but as a guide, we will often cover the following core areas:
  • Why objections occur and how to avoid them
  • Exploring common objections
  • Understanding and isolating objections
  • Raising the value of our solutions
  • Empathy and re-framing objections
  • Skills practise – trying out the new approach
COURSE OUTCOMES

As a result of attending this course, you will be able to:
  • Understand why objections occur and how to avoid them
  • Reduce the number of times clients bring up objections
  • Utilise newly created methods for dealing with any objection
WHO SHOULD ATTEND?

Sales directors, Sales managers, Key Account Managers, Field Sales, Telesales

We can deliver this course at your office for your whole team as a stand-alone course or as part of a broader programme. Please contact us for an initial discussion about how this can work best for you.

Alternatively, we will be putting on open courses based on demand. Please contact us to provisionally book your space.

If you would like some more information please call: +44 (0) 7831 622 146 or email: info@flumetraining.com

ABOUT OUR TRAINERS


We are experienced trainers but we are also salespeople. We believe in the Flume approach and we use it ourselves every day. We pride ourselves in our content, style and delivery and we get great feedback from our clients and delegates.

We love seeing sales teams win and go over and above to support and embed the learning to this end.

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