PUBLIC COURSE: ASSERTIVENESS AND CONFIDENCE WORKSHOP
Understanding behaviour styles is an essential element in operating successfully in both a personal and professional capacity. Many people fail to assert themselves and end up being walked over. Others get what they want by using aggressive tactics then wonder why they come unstuck in their relationships with others.
This workshop examines ‘the golden zone’ of assertiveness and provides useful techniques to maintain effective behaviour and communication skills. It also gives an insight into what it takes to maintain confidence in the face of adversity.
Ali has over 25 years of experience as a trainer in sales, management, customer services and communication skills training. She is passionate about helping people grow to achieve more and does this through her lively, focused and inspiring approach. Specialist Expertise: Assertiveness; Confidence; Self-awareness, Self-Management, NLP, Customer Service, Networking. Flume are best known for their modern approaches and exceptional results they achieve in driving revenue for individuals and businesses. The success they have had with clients is clearly visible in all the testimonials and case studies which can be found here.
QUOTES FROM DELEGATES
“Great workshop. Learnt a lot as well as recapping on some really key topics. Very helpful and would definitely recommend to my colleagues and peers”
Reece Tan, Head of Subscriptions Sales, IR Magazine
“I enjoyed the workshop very much. It was really great to highlight important aspects of how we conduct ourselves and our approach. I would highly recommend this course”
Aaron John, Senior Sales Executive, London Review of Books
“The content was brilliantly delivered, pertinent and creatively engaging”
David Huntingdon, Advertising Sales Manager, London Review of Books