the flume training team

We’re a nine-strong team with decades of combined experience at the top of the sales industry and a passion for transforming sales teams. Get in touch today to find out how we can help you!

Raoul Monks
Founder & Director (CIPD qualified)

Raoul’s passion is sales. His goal is to enable sales teams and commercial leaders to thrive in today’s media market.

He is the founder, director and lead trainer of Flume with over a decade of experience in sales, management, sales training and coaching. Raoul has spoken at a number events and webinars for organisations such as the PPA, SIIA, Media Briefing and at numerous client conferences.

He is an ultra-marathon runner, a film-buff and an avid reader of business books.

Richard Myles
Director (CIPD qualified)

Richard has worked in the media and events industry for over 20 years, working in a variety of senior commercial roles at UBM before joining Flume in 2011.

He has vast experience in leading sales teams and is CIPD qualified in Learning & Development. His main role is to run the business and ensure we meet our high expectations of customer service. This involves him getting involved in every part of the business from marketing, developing new courses and content, managing staff and suppliers and, most importantly, meeting and listening to our clients.

Outside of work, he enjoys swimming, a craft beer or two and binge-viewing of box sets.

Paul Cruise
Lead Trainer & Coach

Paul has over 15 years of experience working within media and ad technology. He has worked as in-house trainer at AOL and Friday Media and Sales Director at BBC Worldwide, Moneysupermarket and Rakuten Marketing.

He’s seen a huge change in B2B sales during that time and loves to share Flume’s new approach to sales.

Outside of work Paul is normally on a bike either getting muddy on the South Downs or flying around London. He’s a passionate music fan and loves eating whenever possible.

Nicola Myles
Marketing and Office Manager

Nicola has over 20 years experience in integrated marketing, communications, digital and project management.

Due to our expansion Nicola has recently joined to support Richard in the day-to day running of the business and to lead our marketing activity. She has the job of organising the team and getting us to shout more about the great things we are doing!

Trainer & Coach

Suk has over a decade of experience as a salesperson, people-manager, presenter and trainer, but the common thread is his passion for coaching and developing teams. Suk has worked on some high-profile UK and international projects with Flume, producing excellent feedback and tangible results. He has a wealth of experience in a variety of sectors including Financial Services, Software, Media, Advertising and Education.

Specialist expertise: Sales; Presentation skills; Business communication; Difficult conversations; Time management; Effective meetings.

Trainer & Coach

Cherry has over 15 years’ experience as a salesperson, sales trainer, behavioural skills trainer and management trainer and coach. Through her love of problem solving and her person-centred approach, she supports individuals and teams to reach their goals and perform at their highest potential. Her sectors experience includes, Pharmaceutical, Healthcare, FMCG and Consumer Technology/Electronics.

Specialist expertise: Sales, Sales-force effectiveness; Behavioural skills

Trainer & Coach

Claire is a highly established sales professional having spent the past 16 years working in Sales and Sales training around the world within a number of FTSE 100 and global companies. She is an energetic trainer, passionate about the genuine and positive difference that great sales training can have on the success of sales people and their companies.

Specialist expertise: Transactional, consultative and strategic selling across sectors as diverse as FMCG, Telecoms, IT, Legal, Pharmaceutical, Marketing, Oil and Gas, Manufacturing, Legal, Government and Financial Services.

Trainer & Coach

Anna is a strategic sales leader and business development director. She is passionate about working with and developing people, combining excellent communication skills, process innovation and project management always with the customer in mind.

She is a qualified practitioner for Lumina Spark, the latest innovation in professional development and assessment tools that breaks free from the world of dry, out-of-date psychometrics and stereotyping personality tests.

Trainer & Coach

Ali has over 25 years of experience as a trainer in sales, management, customer services and communication skills training. She is passionate about helping people grow to achieve more and does this through her lively, focused and inspiring approach.

Specialist Expertise: Assertiveness; Confidence; Self-awareness, Self-Management, NLP, Customer Service, Networking.

Trainer & Coach

Rosie, Actress turned Trainer, Coach and Wellbeing Specialist is on a personal mission to empower every corporate employee to have a positive mindset, become more self-aware and improve mental health. Having worked in the corporate sector herself for over eight years in sales and target driven environments, Rosie has seen first-hand how important it is to look after both physical AND mental health to be able to perform and collaborate effectively.

Trainer & Coach

Steve has expertise and experience in the digital industry spanning 20 years of media disruption and innovation. He specialises in talent development in digital publishing, media sales, marketing and advertising. He takes a continuous improvement and evidence-based approach to learning and development, with clear analysis, objective setting, behavioural outcomes and results measurement.

Specialist Expertise: Content marketing; native advertising; digital display; programmatic trading, attribution theory, video, curation, the use of artificial intelligence and machine learning.